Add-on

Cancellation Flows

Win back cancelling subscribers with retention offers: pause the subscription or a renewal discount, before the cancellation goes through.

$29per year
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Requires the free Milo Subscriptions plugin. 30 day money back guarantee.

Buying more than two add-ons?

The bundle is cheaper

Before you go

Pause for 2 monthskept
Switch to a cheaper plan
Take 30% off for 3 renewals
Cancel anyway

31% of cancellations stopped here

Every cancellation is a chance to keep the customer. Right after the cancellation survey, the customer sees a retention offer: pause the subscription for a while (it resumes automatically) or get a discount on the next renewals. Declining cancels normally, survey answer included. Every accepted offer is recorded as a save so you know what works.

What you get

  • Retention offer step after the cancellation survey
  • Pause offer with automatic resume after N months
  • Renewal discount offer (with the Subscription Coupons add-on)
  • Saves recorded per offer, with hooks for integrations
  • Offers configurable from the settings page

Often installed together